Ask how much leave you get and three authorities might answer: federal law, your state, and your company handbook. The handbook is the closest match to the question, and when it promises less than the law requires, the closest match is wrong. Nothing in the text tells you which one wins.
I picked this because it is a real problem in HR software, and because better retrieval does not solve it. Fetching the right passage is the easy half. Something still has to decide which authority governs, and I wanted to know whether that decision belongs in code instead of a prompt.
It does. Same retrieval, same runs, one component swapped, 22.8 points apart. The decision log has the rest, including the experiments that failed and the features I built, measured, and dropped.
When it should ask you a follow-up instead of answering, it answers anyway 47% of the time.
The answer skips your handbook three times out of four when the law overrides it. You already read that policy, so being told it no longer applies is the part you need.
A third of answers get swapped for a referral, and the citations go with them. What I tried against each is in the decision log.